Customer Service: An Integral Part of Economic Boost. I'm Jerome, an experienced Customer Support and Virtual Assistant. Ask Me Anything! #AMA
This perhaps is one of the most common jobs known today and also the most taken for granted.
Customer Service is very essential in economic boost mainly because these representatives are the frontliners in pursuit of a company's promise of utmost satisfaction to consumers.
However, most often, customer supports are being mistreated. Sure, it's our right to complain for the inconvenience a company has caused to us. But we sometimes forget that we are speaking to a person who wants and tries to help us.
This job perhaps is the most misunderstood, too. It takes a big heart to become a customer service agent.
Learn why these people play a vital role in the business industry. Ask Me Anything on Sept. 9.
See you and thanks for your support.